Core
Spec & cut-sheet desk
Utility checks, cut sheets, and configuration notes before you order.
$149per project review
Services
Operator support around the purchase order.
Transparent fees, optional guidance, and delivery coordination notes — without burying costs inside vague “project management” line items.
Advisory
Category guidance call
Remote review of cookline or cold-storage choices before you order.
$95per remote session
Logistics
Delivery coordination notes
Freight option summary and receiving checklist for your team.
$75per staged shipment review
Projects
Opening package assembly
Cross-category bill of materials for new builds and remodels.
Customscoped after discovery
After-sale
Warranty claim intake
We gather serials, photos, and symptoms and route the claim to the manufacturer network.
$89per claim intake
Urgent
Rush replacement triage
Priority review when a critical unit fails — mark URGENT in your message.
$120priority desk fee